General Information

Airport Transfers

Sydney’s central business district is 10km north of the International Airport and takes approximately 20-30 minutes via car. The standard for this taxi fare costs around $50, depending on traffic. A regular airport to city bus service operates from approximately 0600 – 2100 hours and is not recommended for those with large amounts of luggage. Any queries can be discussed at the Travellers Information Desk at Sydney Airport.

Direct Flights to Sydney, Australia are available from:

  • Auckland International Airport, New Zealand (AKL)
  • Changi International Airport, Singapore (SIN)
  • Dallas Fort Worth International, Texas, United States of America (DFW)
  • Dong Mueang International Airport, Bangkok, Thailand (DMK)
  • Dubai International Airport, (DXB)
  • Hamad International Airport, Qatar (IATA / DOH)
  • Tokyo International Airport (Haneda Airport), Japan (HND)
  • Hong Kong International Airport, China (HKG)
  • Itami International Airport, Japan (ITM)
  • Kansai International Airport, Japan (KIX)
  • Los Angeles International, California, United States of America (LAX)
  • Tokyo Narita Airport, Japan (NRT)
  • San Francisco International, California, United States of America (SFO)
  • Wellington International Airport, New Zealand (WLG)

For further information, please visit:


If you would prefer to pre-order a taxi during your stay in Sydney, please contact one of the main service operators below:


There is a train station located at both Domestic and International Terminals at Sydney Airport. During weekdays, trains run every 10 minutes on average and every 15 minutes on weekends. From the Domestic Terminal, it takes 10 minutes to reach Central Station and 15 minutes to reach Circular Quay. Lifts are available at both the International and Domestic terminals for easy transfer of luggage. Fares from Sydney Airport terminals to the city are approximately A$17 per adult for a single journey. 

For further information on the service that the Airport Link provides, please visit the following website:

Eating Out

Bistros, restaurants, cafes and coffee shops offer varied menus, prices and decor.  Local specialties such as seafood and Australian wines are worth trying.  At some restaurants you can keep the liquor bill down by taking your own wine or beer.  These are called “BYO” restaurants, an abbreviation for “bring your own”.

Goods and services tax (GST) / Tourist Refund Scheme

All prices quoted on this website are inclusive of 10% GST (Goods & Services Tax), unless otherwise specified.  GST applies to most goods and services in Australia.

The Tourist Refund Scheme (TRS) is administered by the Australian Customs Department and enables travellers departing Australia to claim a refund of the Goods and Services Tax (GST) and Wine Equalisation Tax (WET) paid on goods bought in Australia.  For detailed information on the TRS visit the website of the Australian Customs and Border Protection Services of the Australian Government at


Registration fees do not include insurance of any kind.  It is strongly recommended that at the time you register for the Congress and book your travel you take out an insurance policy of your choice.  The policy should include

  • Loss of fees/deposit through cancellation of your participation in the Congress, or through cancellation of the Congress
  • Loss of international/domestic air fares through cancellation for any reason
  • Loss of tour monies through cancellation for any reason including airline or related services strikes within Australia
  • Failure to utilise tours or pre booked arrangements due to airline delay, force majeure or any other reason
  • Medical expenses (including sickness and accident cover)
  • Loss or damage to personal property
  • Additional expenses and repatriation should travel arrangements have to be altered.

The Congress Managers cannot take any responsibility for any participant failing to arrange their own insurance.  This insurance is to be purchased in your country of origin.


The official and most widely spoken language in Australia is English, and is also the official language for the Congress.

Passports and Immigration (VISA)

All visitors to Australia must have a valid visa to travel to and enter Australia.  Welcome letters can be requested from following completion of Congress registration.  For VISA information please download the following information factsheet from the Australian Immigration Office.


Hotel parking is available directly opposite the hotel entrance on Sussex Street at the Wilson Parking Car Park. Guests who require parking should see the Commissionaire at the hotel entrance to obtain a parking ticket. The ticket allows multiple entries and exits within 24 hours. Please note that valet service is not available. This is Self-Parking facilities and the fees are A$45 per day, per 24 hours and includes unlimited in-out-access.

Note: Estimated charges, fees and schedules are not guaranteed by the hotel.



The WCCS 2018 Organising Committee and Congress Managers have arranged for photography onsite throughout the Congress.  The images may be used for post-Congress reports, case studies, marketing collateral and supplied to industry media if requested.  If you do not wish for your photo to be taken, please inform an Arinex staff member at the registration desk onsite.

Planning your Travel

Because of time change and jet lag the Organising Committee suggests you consider arriving in Australia a number of days prior to the Congress opening. This will enable you to relax and familiarise yourself with your hotel and its surrounds before the start of the Congress.


Australia is free from many plant and animal diseases prevalent in other countries.  Very strict quarantine rules apply to the import of animals and plants, which cannot be brought into the country without prior application.  Animal and plant products are also restricted.

For more information see the following website links:


Sydney Shops open from 0900 to 1700 during the week with late night shopping on Thursday. On Saturdays and Sundays most shops are open from 0900 to 1900.


Tipping is not as widespread or regulated in Australia as it is in other parts of the world.  Tipping is your prerogative, a reward for service.  It is customary to tip hotel porters and a gratuity of about 10 % is usual in restaurants if good service is received.  Tips for taxis are regarded as optional.


Sydney is 10 hours ahead of Greenwich Mean Time.


There is no vaccination required for entering Australia.  However, if you enter Australia from a yellow fever declared country but do not hold a vaccination certificate you will receive a Yellow Fever Action Card for further information.  More information can be found on the Department of Heath of the Australian Government at


Australia introduced the Privacy Amendment (Private Sector) Act 2012 in March 2014.  The Congress Managers comply with such legislation which is designed to protect the right of the individual to privacy of their information.  Information collected in respect of proposed participation in any aspect of the Congress will be only used for the purposes of planning and conduct of the Congress and may also be provided to the organising body or to organisers of future events.  Further information on Privacy Laws in Australia can be found here:

It is also usual to produce a ‘Delegate List’ of attendees at the Congress and to include the individual’s details in such a list.  Consent for publication of the individual’s information may be withheld when completing the Registration Form for the Congress.  Individuals are also entitled to access the information held by written application to the Congress Managers.